77f Privacy Policy: How We Handle Your Account Data
When you access 77f, we collect only what we need to run your account, process wallet transactions through Easypaisa, Bank Transfer or Debit Card, and keep your activity on record. This policy explains what we hold, why we hold it, and what you can do about it — availability depends on local law and eligible regions in Pakistan.
Account & wallet data
Easypaisa, Bank Transfer, Debit Card context
Your right to review records
Contact path for data requests
POLICY POSTURE EXPLAINED
What Data We Collect and Why
We collect the information you give us when you open an account — your name, contact details, and the payment method you choose to use. When a transaction moves through Easypaisa, Bank Transfer or Debit Card, a record of that transaction is attached to your account wallet so you can check it at any time after login. We also collect device and session data automatically: browser type, screen resolution and the pages you visit inside the lobby. This helps us keep the interface consistent across the mobile and desktop experience. We do not sell your personal data to third parties. We share it only where a payment processor or verification service requires it to complete a transaction, or where local law in Pakistan requires disclosure. Data we hold for operational reasons — account logs, transaction records — is kept for as long as your account remains active or as long as local regulatory requirements demand. After that period, records are removed or anonymised in line with applicable jurisdiction rules. The exact retention period depends on the local law of the eligible region where your account is registered.
Easypaisa
Transaction records tied to your Easypaisa wallet are logged against your account. You can view them in the transaction history section after login.
Bank Transfer
Bank Transfer entries are stored with a reference number in your account wallet. That reference is your checkable record for any deposit or withdrawal movement.
Debit Card
Debit Card transactions are processed through a third-party payment gateway. The gateway's own data handling applies alongside this policy for those specific steps.
WHERE THIS POLICY APPLIES
What Falls Inside and Outside This Policy
This policy covers the data 77f collects and processes directly. It does not extend to every service you might reach from our pages. Understanding the boundary helps you know who to contact when a question about your data comes up.
Account access
Login credentials, session tokens and account activity are within this policy. If you need to correct a detail or close your account, the process starts with us directly.
Transactions
Wallet movements processed through Easypaisa, Bank Transfer or Debit Card are logged here. The payment processor's own privacy terms also apply to the steps they handle on their side.
Site content
Game content supplied by studios such as CQ9, Pragmatic Play or PG Soft is delivered through their platforms. Those studios do not receive your personal account data from us for their own marketing.
Third-party services
Links or tools that take you away from 77f are governed by that third party's own terms. We have no control over data collected after you leave our domain.
YOUR PRACTICAL OPTIONS
Actions You Can Take Under This Policy
You have several practical steps available to you when it comes to the data we hold. To review what is on your account, log in and open the account settings section — your registered details and transaction history are both visible there without needing to contact support. If a detail is incorrect — a name spelling, a contact number — you can submit a correction request through the support channel and we will update it once we verify the change. If you have a broader question about how a specific piece of data is used, the support team handles those requests directly. For any formal request to remove or restrict your data, reach out in writing so there is a clear record of the request and our response. We aim to acknowledge data requests within a reasonable period; the exact timeline depends on the complexity of the request and any applicable local regulatory requirements in Pakistan.
Review your records
Log in and open the transaction history tab to see every wallet movement on your account. Account details are under profile settings.
Correct account details
Submit a correction through support with the accurate detail. We verify first, then update. No change is made without confirmation from you.
Raise a data question
Contact the support team with a specific question about how a piece of your data is used. We respond in writing so you have a record of the answer.
Request data removal
Send a written request for restriction or removal. We confirm receipt, check what local law requires us to retain, and let you know what can be removed and when.
POLICY CONTACT PATHS
How to Reach Us About This Policy
For any privacy-related question — whether it is about your account data, a transaction record, or a removal request — the following contact paths are available. Use the channel that fits your situation; written channels create a record that is useful for both sides.
Live Chat
Open the chat widget from any page on 77f. For a quick clarification about what data is held on your account, this is the fastest path to a response.
Email Support
For formal data requests — corrections, restrictions or removal — email is the right channel. It creates a written record of your request and our acknowledgement, which is useful if the matter is complex.
Account Dashboard
Many questions about your own data can be answered without contacting us at all. Log in and check the account settings and transaction history sections first — the current state of your records is shown there.
HOW WE HANDLE DATA
Our Data Handling Practices in Plain Terms
We keep account and transaction data only for as long as it is needed for your account to function or for us to meet local regulatory requirements in eligible Pakistan regions. Once that period passes, records are removed or anonymised. We do not hold data indefinitely.
Cookies and session data
We use session cookies to keep you logged in and remember your lobby position. You can clear cookies through your browser at any time; doing so will end your current session and may reset certain display preferences.
Account security
Account access is protected by the login credentials you set. If you believe your credentials have been compromised, change your password immediately through account settings and contact support to flag the concern.
Data retention
Transaction records tied to Easypaisa, Bank Transfer and Debit Card movements are retained while your account is active. The retention period after account closure is governed by applicable local law in your eligible region.
Policy updates
When this policy changes, we update the version on this page. The current version is always what applies to your account. Continued use of the account after a change is posted constitutes acceptance of the revised terms.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how 77f handles your data, what rights you have, and how to act on them. If your question is not here, reach out through live chat or email.
What personal data does 77f actually hold about me?
We hold the details you provided when opening your account — name, contact information and the payment method on record. We also keep a log of transactions processed through Easypaisa, Bank Transfer or Debit Card and session data generated during your visits to 77f.
Can I see all the data tied to my account?
Yes. Log in and open account settings to see your registered details. The transaction history tab shows every wallet movement on record. If you need a full export of what we hold, submit a written request through email support and we will confirm what can be provided.
How do I correct wrong information on my account?
Contact support with the correct detail — through live chat for a quick fix, or email for a formal correction request. We verify the change against your account before updating anything. You will receive confirmation once the record is corrected.
Does 77f share my data with game studios like CQ9 or PG Soft?
Studios including CQ9, Spadegaming, Pragmatic Play, PlayStar and PG Soft supply game content to the lobby. They do not receive your personal account data from us for their own use. Game session data may pass through their delivery infrastructure, but that is limited to what is needed to run the game.
How long does 77f keep my transaction records?
Transaction records remain on your account for as long as the account is active. After account closure, retention continues only for as long as local law in your eligible Pakistan region requires. Records are removed or anonymised once that period ends.
How do I request that my data be deleted?
Send a written removal request through email support. We acknowledge the request, identify what local regulatory rules require us to retain, and let you know what can be deleted and within what timeframe. This depends on applicable local law in the eligible region where your account is registered.
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